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Call us +44 (0)20 8892 1488 or Contact us here |  Mon to Fri: 08:30 - 17:00 | Sat: 10am - 4pm

MHF is committed to protecting your personal information. Our Privacy Policy gives you detailed information on why we collect your personal information, how we use it and how we keep it secure. 

Why we collect personal data and how we use it

Generally, we collect information from you when you decide to interact with us. This could be via the website, when you register your details or through feedback on our products or services. We only collect information that’s necessary to carry out our business or to provide the particular service you’ve requested and to keep you informed. This data will only be used to provide a better customer service and will not be passed on to third parties without your permission.

How we protect your information

We adopt robust and appropriate technologies and policies, so the information we have about you is protected from unauthorized access and improper use. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit as safe as possible. Access to personal data is controlled through restricted access rights on the server and any hard copy (printed) data is kept in locked cabinets with restricted access. All data is encrypted before backup.

Your rights to access your information

We follow the rules and regulations of the General Data Protection Regulations (GDPR). Under GDPR you have the right to be informed about your data, to have access to your data, to request that inaccurate data be corrected, to request data held about you be deleted and to object to processing of your data.  You also have the right to data portability. For more information please go to

If you no longer wish to receive emails from MHF and/or you want to be removed from our database, you can contact or select ‘unsubscribe’ from the bottom of the email and your address will be automatically removed from our database.

Use of Cookies

Cookies are small files that get written to your computer’s hard drive through your Web Browser (i.e. Google Chrome, Internet Explorer etc.) when you access information through the web. You will always be notified when this occurs and you have the option to decline. You can also set the preferences on your browser to turn off cookies. They are commonly used to analyse your preferences based on previous or current site activity. This enables us to provide a better, more tailored service for our customers. We also use cookies to compile aggregate data about site traffic and site interaction to enable us to offer a better site experience in the future.

What types of cookies do we use

An overview of the cookies used on this website is set out in the following table.

Interested in our Fireplaces?

As each project is individual we would recommend that you give us a call on 020 8892 1488 to fully discuss your specific set of requirements. Alternatively if you prefer to fill in your phone number below we would be happy to give you a call.

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Call us today on020 8892 1488 to discuss your requirements.


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